Customer Testimonials
Adam, Tom and Jonathan was amazing! They listened to my needs and took me right to my perfect car. They were so helpful and pleasant. I'm so glad I came here!
Huge shout out to Svet for making our car buying experience very smooth. I’m a Jeep girl through and through and just purchased a 2024 392 Rubicon. I’m in love.
Thank you Adam & Jorge & Jonathan for all your help I recommend everyone looking for a vehicle to shop @ Jack Phelan CDJR and ask for Adam
Huge shout out to Svet Valchev! Thanks again for helping me find the right vehicle for the second time. Almost a year ago you assisted in finding a safe, secure and reliable car for my youngest son. I remembered how kind and easy you were to work with so when I new it was time for a trade and upgrade for myself, I knew my choices were safe in your hands. You made both experiences of purchasing a used car and a new car so easy and smooth. I couldn’t be happier with my 2023 Jeep Grand Cherokee Altitude and ...
(Translated by Google) Very excellent service here from Jorge Seba and Rey and Jonathan. We are very happy with our purchase. I recommend them 100. (Original) Muy excelente servicio aquí nos atendió Jorge Seba y Rey y Jonathan. Estamos muy contentos con nuestra compra. Se los recomiendo al 100.
I had a great experience at the dealership with my purchase. I’m very happy with my new keep compass.
Svet & Phelan always go above and beyond to get things done. From purchasing new cars to setting up service, etc. Always trust them with all my car needs. Look to Phelan first and never need to go anywhere else.
Adam & Seba & Israel got me in the Jeep Grand Cherokee I wanted thanks guys
Jezabel was amazing and when qe switched cars she made ir easy to get done. Thanks to her and Seba
Adam & Jorge & Israel helped me get a brand new Jeep Compass thank you guys for you help!!!
Adam & Israel & Jorge very happy with all of you guys also very helpful they helped me find the vehicle I was looking for and of course the best part, the price ver affordable! thank you so much guys
Rey was polite and worked with me to get a deal done.A++++++
Adam and Seba did an excellent job getting me into my new truck.. I will purchase my next vehicle and will refer my friends ...great job
Adam and Seba did an outstanding job with the process of purchasing my new truck from start to finish...I will refer friends and family ... Great job
Adam & Jorge I want to give Thanks for them that we got what we wanted they are the best
Rolando and Jorge and Jonathan in finance were very helpful and I received a fair deal on my purchase of my 2023 Dodge Ram.
Everyone at Jack Phelan Dodge were friendly and courteous. I had a great buying experience.
Definitely recommend getting assisted by Raymundo he was very helpful and was very kind and we were able to work something out to get the car I wanted !
Rolando and Jorge and Israel in finance were super easy to do business with. Rolando asked great questions and his follow up was great. Made it easy to understand the features of vehicle and purchase process was smooth
I worked with Ronaldo to evaluate an out-of-state sale of a specific vehicle, and he was incredibly responsive and efficient in answering my questions and helping me - by phone at text. Additionally, he and Jonathan (finance manager) presented clear pricing, and worked to create a solution that worked perfectly for me. If you are looking at inventory listed on the Jack Phelan website, don’t hesitate to call and work with them.
I have had an excellent experience with Jack Phelan Jeep, and in particular Ronaldo Perez. His communication was quick and accurate, and Jonathan Castellanos made the financial transaction happen faster than anyone I’ve ever worked with at a car dealership. Happy to rate five stars.
Rolando, Tom, and Jonathan in finance made this a great car buying experience. Everyone was helpful. This was a smooth experience.
Rolando tom and Jonathan in finance. Great customer service, patient, considerate, and understanding. Very knowledgeable and helpful. Great experience overall. Highly recommend.
Very helpful and patient in assisting with making right decision for my new vehicle. Great experience! Happy with my purchase, and I am looking forward to coming back in the near future.
Good car dealership and good service s
Adam, Jorge and Irsael were awesome - got me in and out. Love my Renegade
My experience of this dealership was amazing with great service, left out with the car I wanted. Well recommend!!!
Svet was great and I got a great deal
Adam and Tom and Israel were able to get me the car I wanted and needed and did it in such a quick amount of time, and even stayed later for me when they in no means had to. I appreciate this store and team tenfold.
Jack Phelan is a great car dealership especially the hands services Svetolmir Valchev provided to make sure I did not leave without the truck that I wanted.
Adam and Jorge went above and beyond to help find us a car that fit our families needs. Definitely recommend!
Rolando Ruben Tom and Israel in finance did an amazing job helping me upgrade to a newer model Lincoln
Rolando, Jorge, and Jonathan in finance were extremely helpful in helping me buy a new car. Rolando especially was very pleasant to work with. I highly recommend anyone looking for a new vehicle to come here.
Good service, very attentive. 100 percent recommended. Rey - Jorge - Adam - Jonatan They do their best to reach an agreement, there are no more stars that I wouldn't give them more.
Rolando and Jorge and Jonathan is finance did a great job helping me upgrade to a new grand Cherokee 2023
Excellent service very good attention very attentive wooooow. We were delighted. Thank you. Good job.
Rolando Jorge and Israel did a great job! The service was amazing.
Adam, Jorge and Israel were super super helpful! They got me the car I wanted. Can’t thank them enough. Definitely recommend them.
Rolando jorge and israel in finance. Great service, nice and friendly.
Rolando Jorge did a great job helping me replacement jeep Compass thank you
Adam, Jorge, Johnathan Thanks guys for the exceptional service from start to finish. Thank you gentlemen
Mr. Adam was amazing! Very friendly and knowledgeable! He was able to answer every question and went above and beyond to help us out. We appreciate his patience.
Adam & Jorge & Jonathan , they did a great job, I recommend them. Thank you, guys. Jelena Kljaic
Purchased used July 2023. I am 52 years old and have purchased many vehicles and I can say this was one of the easiest, stress-free purchase transactions ever. Israel was phenomenal with responding by phone or text, was not pushy or demanding. Most of the deal was done by phone and text and with Israel being a finance guy, once I arrived at dealer paperwork was signed and I was out the door within an hour. I highly recommend Israel and this dealership for any new or used car.
Went in to look at a car, Svet was so helpful in getting me in the car that fit my needs perfectly. The entire process was smooth from beginning to end. I would highly recommend Jack Phalen and Svet for your next car purchase!
Excellent experience with Rolando my salesman and Jorge the finance guy. Smooth transaction from the beginning to the end.
Adam and Jorge and Israel. Went the extra mile, located a vehicle we saw online @ their other dealership & drove us to that location to see & test drive.
Buying a new Wrangling from out of town. Jezabel was great. She helped me find the right jeep at a great price. And coming in from the west coast and really appreciated being able to do everything online and through text. I’d recommend working with Jezabel to any of my family in the Chicago area!
Coming in from out of town, was able to complete the entire process via email and text. Jezabel was great and helped me at every step! If I make it back to Chicagoland and need a jeep I’ll definitely be looking to buy from Jezabel again!!
This was the easiest, most seamless car lease process ever.We worked with Svet and he was so helpful, patient and knowledgeable. Also, the whole process was incredibly efficient! We truly appreciated Svet and highly recommend him!!
We bought a Jeep Renegade. This was our best car buying experience to date. Got a great deal. Our sales person was Israel Flores. Thanks!
I worked with Svet Valchev with the purchase of a Durango SRT Hellcat. Being that I live over two hours away, he worked with me via telephone and text to ensure I was satisfied prior to making the drive to the dealership. Out the door amount, financing, etc were all ready when I arrived. He is extremely knowledgeable, professional and has to be one of the most courteous people I’ve ever met. Svet made the transaction very easy. Of all the sales people I’ve dealt with over the years, Svet was the best… 5 stars does not scratch how ...
(Translated by Google) Adam & Jorge & Israel were very professional and attentive at all times, they explained in detail, I recommend them, you will not regret it. (Original) Adam & Jorge & Israel fueron muy profesionales y atentos en todo momento , explicaron a detalle se los recomiendo no se van a arrepentir
Rolando and jorge - honest and not pushy
Adam and Seba Very personal people that did me really well when I came in
I am thrilled with my experience at Jack Phelan Jeep!! We worked with Svet who was truly amazing and provided first-class service the entire way. Svet is patient, easy to work with, highly-intelligent, professional, and kind. I am so happy to have crossed paths with the Jack Phelan dealership and Svet!! I love my 2023 Jeep Cherokee!! Thank you for your excellence and making everything a special experience for us!!
Dan from parts and Scott from service are top notch. Scott got us in when every other dealer couldn’t for 2 weeks. Highly recommend talking to Dan or Scott for parts and service needs. Will definitely be back.
Great experience! Super smooth and fast with paperwork. If you are in the market for a car see Adam, great salesman!
I want to thank the whole Jack Phelan team for making this possible. Thanks Tommy Seba Svet Jonathan and Rey for their assistance.
Worked with Svet on a purchase. Beyond generous and kind to work with. Not like your average car dealer harassing you. 5/5
Adam & Jorge & Israel were such a great help and made the process of getting my Jeep Wrangler, would recommend!
Adam & Seba thank you so much for all of your help. Really appreciate all the hard you all did
Just finished our third lease transaction with Svet at Phelan. Everything is amazing! Smooth transactions, detailed descriptions, help with every aspect, impeccable customer service from Svet and all others and a great deal on a great car! Highly recommend Svet (and Phelan) can’t see going anywhere else, ever!
Jacob, Jorge and Israel were wonderful! I walked away with what I was looking for!
Adam & Israel& Seba . Had a great purchase experience and recommend these people at this dealership.
Purchased my 3rd vehicle here with the best salesman around! Thanks again to SVET for his prompt attention and customer service. Always makes it quick and easy to purchase a vehicle!
Came in looking for my first car, left with great service and an amazing deal thanks to Adam, Seba, and Israel! Definitely recommend!
Ruben helped me get into a new Jeep just weeks after totaling my renegade by hitting a deer. Highly recommend Ruben for your vehicle needs! He will help you however possible ☺️
Great car. Special thanks to Seba, Tom , Israel and Rey for their hard work and dedication. They answered all of my questions and had helpful suggestions. Highly recommended
Rolando and Sebba were great. Enjoyed the experience. Thanks for the service. Will shop again for a car.
Great service. Definitely will shop here again when looking for another car. Rolando was a great guy to work with.
Jezabel was awesome and helped me get the Promaster 3500 just how I wanted it. Highly recommend purchasing from Jack Phelan !!!! Everything went smoothly
Jezebel was amazing and accommodating to my needs. She understood my goals and made sure I understood everything. I’ll always return to her, or this dealer as long as service stays this impeccable! Thank you for all you do!
Jazebel was amazing at assisting me getting the ram Promaster 3500 that I wanted. The process was smooth and highly recommend them. Will be back to buy my next one !
We recently bought a pre owned car from Svet Valchev at Jack Phelan Jeep. He was great to work with. He didn’t rush us into making a decision even though they were closing. The car had a couple of blemishes and Svet had us come back with the car and had them taken care of. We are very happy with our car and the service we received from Svet.
Rolando and Israel are the BEST! They are straight shooters. No haggling. This was the EASIEST car buying process I have ever experienced. My husband and I even had our 3 children with us! Believe or not, it was not painful.
Ruben Mendoza was a very cool dude he helped me out a lot to be honest Jonathan and tom phelan thank you for making it happen for me with my new car purchase
Jezabel is amazing. She made buying the car we wanted so quick and easy and simple. Would 100% recommend her.
We loved working with this seller and this dealership. She made is super easy. We will continue to work with her and this dealership when we need a new car!
Adam and Seva helped me out with my purchase 5 star service helpful and answered all my questions
Svet is always very professional and absolutely fantastic to deal with. We purchased our fourth car from him. Definitely coming back when I’m ready to get the next car. Very fast and easy process. Thank you so much Svet! I’m
Emmanuel was very attentive and his communication with us on our purchase going back and fourth was excellent.
Second time working with Reymundo and it has been a great experience. He was able to get us a good deal. Definitely recommend coming and working with them!
Second time working with them and it has been great! Worked with Reymundo and able to get a good deal.
Everybody in here is so patient, il like to call out Reymundo and Seba Israel. Thank you guys for helping me get my first car. We came here numerous times to check out many vehicles and finally settled on one. Once again much appreciated.
We had a great experience at this dealership. The sales executive Reymundo was extremely patient and attentive to our needs. Seba Israel were helpful and they were willing to give in depth explanations of everything!
Jezabel was very professional, friendly, and had me out driving my new jeep in no time!
The staff is very professional and the showroom very clean. Jezabel is very friendly and helpful.
Svet was amazing! He went above and beyond. Our first time there, we had a bunch of questions that Svet was able to answer or find the answer too. He grabbed about 5 different vehicles to show us and bring closer to us as it was raining. Respectful and hardworker for sure. Go see Svet for your next purchase!
(Translated by Google) Rolando and Jorge thank you very much for helping me buy my truck. (Original) Rolando y Jorge muchas gracias para ayudarme a comprar mi camioneta.
ADAM AND JORGE WERE AWESOME!
Tough situation. Dodge Journey died after overheating. Received a loaner. Ended up buying the loaner because I liked it.
Jorge the manager and Svet Phelan helped me get a brand new 2023 Jeep Grand Cherokee. AWESOME Guy
Adam & Jorge we’re absolutely fantastic to deal with. Thank you specifically Adam, you were 100% of the reason I bought a jeep from Jack phelan
Adam & Jorge were very helpful and courteous to me and were concerned of the time to get things done quickly, which I appreciate.
Reymundo did a great job and we were happy with the overall process
We worked with Svet when we purchased our Jeep! He is extremely knowledgeable and professional. We came from almost an hour away and would do it again for our next car purchase because Svet makes the transaction very easy. He’s a total pro. The dealership is lucky to have him. -Camille Slade
Adam and Tom helped us out so much when purchasing my first car! They made the process extremely easy and I am so excited to drive my new car!!
Pretty easy people to do business with, Reymundo did a great job and kept working on our behalf
Came here to buy my first ever car, Jezabel Galvan was very helpful and I had a very positive experience!
