Customer Testimonials

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DealerRater Jul 23, 2021

We had an amazing experience, staff was super helpful. Definitely would recommend friends/family. Paper work didn’t take long, everything was as we agreed.

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DealerRater Jul 22, 2021

Very friendly atmosphere, Jacob Kogut is awesome and takes times to explain everything, with a lot of patience.between him and Israel you’ll be very satisfied

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Google Jul 22, 2021

Juan Garcia was very helpful, resourceful and extremely nice!

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DealerRater Jul 22, 2021

Jezabel was so patient and I never felt pressured to purchase. She helped me buy the car of my dreams! I will be forever grateful! She’s amazing!

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Google Jul 22, 2021

Had Amazing customer service from Jezabel and Sebastian! She was extremely patient and was so personable. I would recommend this place to anyone

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Facebook Jul 22, 2021

Had Amazing customer service from Jezabel and Sebastian! She was extremely patient and was so personable. I would recommend this place to anyone

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Google Jul 21, 2021

Great experience there was no pressure, felt great about our purchase 2021 Chrysler Pacifica. Ruben (like the sandwich ) was our salesman was very helpful and understanding worked with us from start to finish. Thanks!!

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Google Jul 19, 2021

Ruben helped me out well , ask for Ruben

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Google Jul 18, 2021

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DealerRater Jul 16, 2021

As a business owner I don't have a lot of time to play games when making purchases. Car buying has always been a dreaded event because of all the time it takes to complete the entire buying process. To my surprise I was completely blown away with my positive experience in purchasing a vehicle from the Jack Phelan dealership. I called them and spoke with Michael and told him which vehicle I was interested in. He called me back and gave me all the info I needed to make a decision. He took care of all the paperwork and ...

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Google Jul 16, 2021

James helped me trade in my 2011 Jeep Compass for a 2021 Jeep Compass and helped to meet all of my needs in a car. He was personable, treated me with respect and honesty, and was never pushy. I felt valued and was able to get the Compass I really wanted and am extremely happy with it! I have always trusted Jack Phelan for service, so I'm so happy to have had a great experience in sales as well!

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DealerRater Jul 15, 2021

Great staff, great customer service. I recommend Jacob Kogut. He was friendly and he make sure to explain every detail from the car . Thank you

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Google Jul 11, 2021

Mike Boryczka was very helpful in helping us pick out a nice truck! Thank you Mike!

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Facebook Jul 10, 2021

No issues. All good. Service was flexible and professional. Reymundo is a great guy who will take care of you. I

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Google Jul 10, 2021

My experience at Jack Phelan CDJR was awesome from the moment I pulled in the lot. I had been shopping for a truck for a couple weeks and saw they had the one I wanted on their lot and came in. I was greeted by the friendly gentlemen at the front desk and then greeted my by salesman Ruben. He was very polite and knowledgeable about the truck I was looking at. Didn’t rush me or anything as I had to make a couple calls home to the wife about this purchase and worked his butt off to help ...

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DealerRater Jul 9, 2021

Came in to purchase a jeep gladiator..Fernando and Svet helped me awesome guys.. Thank you for all the hard work and making it possible!!

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Google Jul 9, 2021

Came here for a jeep gladiator and Fernando and svet really took the time out to help me purchase it.. awesome work ! Thank you guys for helping me make this possible!!

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DealerRater Jul 8, 2021

Jezabel she give us a fantastic service and the way she talk with customers is mind blowing. And we really appreciate with her and all.

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Google Jul 8, 2021

Jezabel was great with showing me a great selection of cars that were in my interest & helped me with getting the car I desired with a GREAT deal! Happy to bring my new baby home!

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Facebook Jul 8, 2021

Jezabel Galvàn Jimenez has GREAT customer service, deals & selection of cars!

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Google Jul 7, 2021

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DealerRater Jul 7, 2021

Fast, easy, good deal, didn’t feel pressured, love my new car. I felt so guilty that they stayed past closing time, I’m very appreciative of them.

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DealerRater Jul 7, 2021

This is my second deal with Adam within the past 8 months. Everything went smooth. I recommend him for any of your car purchasing needs.

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Google Jul 6, 2021

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Google Jul 4, 2021

El dia de hoy llegamos con la mente de llevarnos una Ram 1500 laramie pero salimos con una Ram 1500 limited y la atencion de Raymundo fue muy atenta de su parte!!! 👍

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Google Jul 4, 2021

Jezabel is the best sales person hands down! She made the whole process fast and easy. Definitely ask for her when you come in!

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DealerRater Jul 4, 2021

She knew what we wanted and made it happen fast!

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Google Jul 3, 2021

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Google Jul 3, 2021

Great great service. Thanks to Adam and Jorge for everything. God bless.

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Google Jul 2, 2021

Svet and James Helped us thru the process Of trading up our Jeep Excellent experience .

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Google Jul 2, 2021

Svet and James were really good to work with. Very knowledgeable. Also scott sopko in the shop has always helped me with service

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Google Jul 2, 2021

I purchased my second Jeep from Jack Phelan 3 years ago and I am always pleased with the customer service so it was only fitting that I return for an upgrade! And today I did just that! I’ve upgraded from a Jeep Cherokee to a Jeep Grand Cherokee! Both Adam and Jackie were great with assisting me in finding my new 2017 Jeep Grand Cherokee! I am thoroughly pleased with the service!

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Google Jul 2, 2021

Overall great experience. Everyone was very quick and attentive to our needs! Sebastian and Jacob were the guys who helped me make my buying experience smooth.

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DealerRater Jul 2, 2021

Very helpful and attentive to my needs, bought for a good price!

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Google Jul 1, 2021

Great place to buy .I would come back. Mike Kania was fantastic!

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DealerRater Jul 1, 2021

Excellent service, Mike Kania was fantastic, see him for your next car! Seba did all the numbers, everything was perfect! Car was clean and everything I wanted.

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Google Jul 1, 2021

Gracias jezabel por ayudarme en la compra de mi ram pro-master

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Facebook Jun 27, 2021

This dealership has one of the best sales’ person I have ever worked with. Svet, has been great each time I had a need for a new Promaster cargo van. This my third Promaster and I only work with my friend Svet. Thanks for great service.

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DealerRater Jun 27, 2021

Amazing people, kind workers that really care about achieving the best deal possible.

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DealerRater Jun 27, 2021

Thank you James and Seba for the great experience. Can't say I've laughed this much during a car purchase.

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Facebook Jun 27, 2021

Thank you James and Seba for the great experience. Can't say I've laughed this much during a car purchase.

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Facebook Jun 27, 2021

Thank you James and Seba for getting my sister and I into our new renegades!!

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Google Jun 27, 2021

Thank you James and Seba for getting me and my sister into our new renegades!

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DealerRater Jun 27, 2021

Thank you so much for making it easy.Nice people to do business with.

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DealerRater Jun 27, 2021

Fernando was very patient and did a great job finding an affordable car in my budget that I absolutely love! Sebastian was very helpful as well.

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DealerRater Jun 25, 2021

The car I purchased was in very good condition. He was wonderful with price negotiations. Overall a very positive experience from test driving to pricing!

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Google Jun 25, 2021

Mike Kania did a great job, very helpful!

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Google Jun 25, 2021

La atencion al cliente muy buena Fernando Adame es un excelente vendedor

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DealerRater Jun 25, 2021

Jezabel was so helpful and explained everything. This is my first new car with this dealership and I’m going to tell my friends and family of my wonderful experience.

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DealerRater Jun 25, 2021

Reymundo and Seba were wonderful to deal with. I felt at ease through the entire process of car buying.

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Google Jun 25, 2021

Reymundo and Seba were wonderful to deal with. They were patient and open and honest about everything and we loved dealing with them.

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Google Jun 25, 2021

Great experience in trading in and purchasing a new (used) truck. Fair pricing on trade in and purchase. Would highly recommend James Beaupied as a salesperson. Straight forward. No typical games. Sebastian Nowak was a pleasure to deal with. Will return for my next purchase!

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DealerRater Jun 25, 2021

Great experience. Clear communication and willing to work together to get a done deal! James Beaupied was outstanding to work with! Highly recommend.

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DealerRater Jun 24, 2021

Bought 3 vehicles from a state away and had a fantastic experience. They were extremely efficient, delivered on everything they promised. Could not have had a better experience.

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Google Jun 23, 2021

Fair and honest dealership to do business with. Went out of their way to get my deal done. Would recommend their dealership to anyone.

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Google Jun 20, 2021

Great, fast experience. Approved for Dodge challenger with the help of Rey, svet and Cseba!

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DealerRater Jun 19, 2021

Great deal. Awesome customer service. Everyone was great to work with. Highly recommend to everyone to see for your next vehicle. Thank you for everything

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DealerRater Jun 17, 2021

Thanks to the good service Jorge offered today. I got to buy a good Car! Was friendly and made it an easy process. Left pretty happy !

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Facebook Jun 16, 2021

The Selection of Autos. pleasant, professional service well Detail Salesperson Rey Romero. Will definitely recommend his service.

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DealerRater Jun 15, 2021

After having a bad experience at another dealership I went to Jack Phelan and had an Awesome experience and if you go there ask for James Beaupied!

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Google Jun 14, 2021

You have to see Ruben he’s the man with the plan

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DealerRater Jun 14, 2021

Ruben has great customer service and helped me obtain a car at great budget. I would recommend Ruben to my friends and family come see him

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Google Jun 14, 2021

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DealerRater Jun 13, 2021

Jorge was amazing! He made me feel super comfortable and was very knowledgeable. Very happy with my experience and the car purchase! I recommend 100%!

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DealerRater Jun 11, 2021

Jacob kogout really went above and beyond to make the sale happen and really made me feel appreciate and important as I was marking the purchase.

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DealerRater Jun 10, 2021

Jezabel made sure I had an amazing experience purchasing my vehicle! She was super friendly and knowledgeable! Always kept in touch with me! Tom and Jorge were very nice as well! I love this team! Will definitely recommend to purchase your vehicle with them!

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Google Jun 9, 2021

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DealerRater Jun 7, 2021

Great experience and a great place to buy a new vehicle. We never felt pressured or pushed into purchasing our new Jeep. We would recommend this to our friends and family.

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Google Jun 4, 2021

Mike was the most professional, people oriented service advisor I have ever experienced. That guy knows how to communicate. Communication is key in advising, so that no misunderstandings are present, he did a great job!

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Google Jun 1, 2021

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Google May 31, 2021

Salesmen were very helpful and willing to work out a deal. But management made it very very hard to negotiate a deal. Return customer purchased a new Ram in 2013 10 miles only.

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DealerRater May 31, 2021

Good person answer all of my questions assisted finding the right molde for my budget would recommend him to family and helpful in the pro

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Facebook May 31, 2021

The Sales Representative Adam, was very patient and informative with everything through out the whole process. I truly appreciated the level of professionalism that was given back, I am truly happy with my experience here.

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Google May 30, 2021

I absolutely love jack phelan Chrysler dodge jeep and this location was amazing. Jezabel and Sebastian was extremely helpful throughout my entire car buying process. I would highly recommended anyone coming here to purchase. The customer service I received was unmatched !!!!!

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DealerRater May 30, 2021

Jezabel and Sebastian was extremely helpful from beginning to end with my car purchase today. They went above and beyond to help me find the perfect jeep. I would recommend anyone to come here and purchase the atmosphere is unmatched.

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DealerRater May 30, 2021

Jacob and Svet were amazing in helping buy the best car I ever bought. They both went 1000% beyond what I expected. They were extraordinary in their patience and concern for my experience. I give them A+ for their work. I now recommend Jacob, Svet and Jack PhalenCDJR to all my neighbors and friends as the place to shop and men to choose when they are looking for a new car.

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Google May 29, 2021

Just bought a new Jeep, service was great, Jorge the manager and Jorge the salesman were very helpful. Everyone involved made sure I was happy with my purchase & made sure I got the best price.

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Google May 29, 2021

Absolutely recommend seeing Mike Kanra at Jack Phelan. He worked it out for us to acquire our new vehicle

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DealerRater May 29, 2021

I bought a new Jeep, and everyone was very helpful, service was great and everyone I interacted with made sure I was happy with my purchase and made sure I got the best deal.

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DealerRater May 29, 2021

Jorge Rios has been responsive and attentive with communication throughout our purchasing experience. He kept us informed of each step of the purchasing process. Very pleasant to work with.

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DealerRater May 28, 2021

Very kind and helpful and made the process easy and quick. Jezabel was great to work with and would recommend her to others looking to buy.

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Google May 28, 2021

I had a great experience with my sales person Mr. Raymundo Romero. He was very attentive and professional I really appreciate everything he did to help me purchase my vehicle. Also thanks to Sebastian for making the transaction possible and working with me on the best deal I could get. Thank you guys!

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DealerRater May 27, 2021

I purchased a ram pro master 1500 from this dealer and my sales guy Raymundo Romero took care of me what a great guy. Also the sales manager Sebastian was able to cut me a great deal and help me out with a few things that I needed in order to be able to buy this vehicle. I would recommend this dealer if you're looking for not only a fair deal but professionalism. Jose Ortega

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Google May 27, 2021

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DealerRater May 27, 2021

Excellent sales representative. Pleasure to deal with. Great deal. Sales person was well informed about vehicle he was selling. Kind and polite. Also clean and dressed like a salesman should be dressed.

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Google May 26, 2021

Wonderful experience! Jorge was very honest and up front and worked well with us. Everyone is friendly and made the car buying experience easy

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DealerRater May 26, 2021

A Wonderful experience! Jorge was very honest and up front and worked well with us. Everyone is friendly and made the car buying experience easy

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DealerRater May 25, 2021

Jezebel was great very personable and helped me figure out what was in my budget. Finance is what took the longest but other than that great experience.

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Cars May 24, 2021

Great experience very friendly. Took the time to show me all the different models of the vehicle I was interested in. This was a third car a family member of mine has purchased at Phelan

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DealerRater May 23, 2021

Awesome experience, especially given the tight inventory shortage. Worked with me on the price and got me the vehicle of my dreams. Highly recommend you visit them on your next purchase!

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DealerRater May 23, 2021

Take his time make sure to get you the car want friendly and tell he has a a lot of experience and know what he talking about

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Google May 22, 2021

Adam was our salesman and we came in from a Journey. Adam let us drive the Journey and we were going to leave until he talked to us about the Grand Caravan. We test drove it and Adam was right we love it and bought it. Adam made car purchasing pain less. Thank you Seba was very professional also and we appreciated this.

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Google May 21, 2021

Adam is a very nice person to be doing business with. Made me feel comfortable.

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DealerRater May 21, 2021

Adam took time to understand my desires and needs. Adam took time to explain the features and answer my questions. Adam helped me negotiate a fair price.

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DealerRater May 21, 2021

Had a great experience buying a new vehicle at Jack Phelan Dodge and Jeep. Reymundo was great and pressure free, of you are looking talk to him.

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Google May 20, 2021

Purchasing a new vehicle with Reymundo at Jack Phelan was great, ask for him when stopping in.

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DealerRater May 20, 2021

James was very helpful in selling us our new Jeep Cherokee 4x4.We never felt pushed or pressured into buying. I would recommend anyone to come to Jack Phelan here in Countryside Illinois . Thanks again James

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Google May 20, 2021

James was very helpful in selling us our new Jeep Cherokee 4x4.We never felt pushed or pressured into buying. I would recommend anyone to come to Jack Phelan here in Countryside Illinois . Thanks again James

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Google May 20, 2021

Came to the right place for my new promaster. Thank you for all the help...

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DealerRater May 20, 2021

Jezabel definitely did her part in making this deal work out. Very friendly and outgoing. Appreciate all the help with making this happen. Couldn't ask for more from her.

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