Customer Testimonials

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Google Sep 21, 2023

Adam, Tom and Jonathan was amazing! They listened to my needs and took me right to my perfect car. They were so helpful and pleasant. I'm so glad I came here!

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Google Sep 18, 2023

Huge shout out to Svet for making our car buying experience very smooth. I’m a Jeep girl through and through and just purchased a 2024 392 Rubicon. I’m in love.

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Google Sep 18, 2023

Thank you Adam & Jorge & Jonathan for all your help I recommend everyone looking for a vehicle to shop @ Jack Phelan CDJR and ask for Adam

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Google Sep 17, 2023

Huge shout out to Svet Valchev! Thanks again for helping me find the right vehicle for the second time. Almost a year ago you assisted in finding a safe, secure and reliable car for my youngest son. I remembered how kind and easy you were to work with so when I new it was time for a trade and upgrade for myself, I knew my choices were safe in your hands. You made both experiences of purchasing a used car and a new car so easy and smooth. I couldn’t be happier with my 2023 Jeep Grand Cherokee Altitude and ...

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Google Sep 16, 2023

(Translated by Google) Very excellent service here from Jorge Seba and Rey and Jonathan. We are very happy with our purchase. I recommend them 100. (Original) Muy excelente servicio aquí nos atendió Jorge Seba y Rey y Jonathan. Estamos muy contentos con nuestra compra. Se los recomiendo al 100.

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DealerRater Sep 16, 2023

I had a great experience at the dealership with my purchase. I’m very happy with my new keep compass.

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Google Sep 15, 2023

Svet & Phelan always go above and beyond to get things done. From purchasing new cars to setting up service, etc. Always trust them with all my car needs. Look to Phelan first and never need to go anywhere else.

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Google Sep 15, 2023

Adam & Seba & Israel got me in the Jeep Grand Cherokee I wanted thanks guys

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DealerRater Sep 14, 2023

Jezabel was amazing and when qe switched cars she made ir easy to get done. Thanks to her and Seba

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Google Sep 10, 2023

Adam & Jorge & Israel helped me get a brand new Jeep Compass thank you guys for you help!!!

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Google Sep 9, 2023

Adam & Israel & Jorge very happy with all of you guys also very helpful they helped me find the vehicle I was looking for and of course the best part, the price ver affordable! thank you so much guys

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Google Sep 8, 2023

Rey was polite and worked with me to get a deal done.A++++++

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Google Sep 7, 2023

Adam and Seba did an excellent job getting me into my new truck.. I will purchase my next vehicle and will refer my friends ...great job

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DealerRater Sep 7, 2023

Adam and Seba did an outstanding job with the process of purchasing my new truck from start to finish...I will refer friends and family ... Great job

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Google Sep 3, 2023

Adam & Jorge I want to give Thanks for them that we got what we wanted they are the best

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Google Sep 2, 2023

Rolando and Jorge and Jonathan in finance were very helpful and I received a fair deal on my purchase of my 2023 Dodge Ram.

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DealerRater Sep 2, 2023

Everyone at Jack Phelan Dodge were friendly and courteous. I had a great buying experience.

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Google Sep 1, 2023

Definitely recommend getting assisted by Raymundo he was very helpful and was very kind and we were able to work something out to get the car I wanted !

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Google Sep 1, 2023

Rolando and Jorge and Israel in finance were super easy to do business with. Rolando asked great questions and his follow up was great. Made it easy to understand the features of vehicle and purchase process was smooth

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Google Aug 29, 2023

I worked with Ronaldo to evaluate an out-of-state sale of a specific vehicle, and he was incredibly responsive and efficient in answering my questions and helping me - by phone at text. Additionally, he and Jonathan (finance manager) presented clear pricing, and worked to create a solution that worked perfectly for me. If you are looking at inventory listed on the Jack Phelan website, don’t hesitate to call and work with them.

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DealerRater Aug 29, 2023

I have had an excellent experience with Jack Phelan Jeep, and in particular Ronaldo Perez. His communication was quick and accurate, and Jonathan Castellanos made the financial transaction happen faster than anyone I’ve ever worked with at a car dealership. Happy to rate five stars.

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Google Aug 29, 2023

Rolando, Tom, and Jonathan in finance made this a great car buying experience. Everyone was helpful. This was a smooth experience.

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Google Aug 27, 2023

Rolando tom and Jonathan in finance. Great customer service, patient, considerate, and understanding. Very knowledgeable and helpful. Great experience overall. Highly recommend.

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DealerRater Aug 26, 2023

Very helpful and patient in assisting with making right decision for my new vehicle. Great experience! Happy with my purchase, and I am looking forward to coming back in the near future.

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Facebook Aug 26, 2023

Good car dealership and good service s

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Google Aug 26, 2023

Adam, Jorge and Irsael were awesome - got me in and out. Love my Renegade

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Google Aug 26, 2023

My experience of this dealership was amazing with great service, left out with the car I wanted. Well recommend!!!

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Google Aug 25, 2023

Svet was great and I got a great deal

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Google Aug 25, 2023

Adam and Tom and Israel were able to get me the car I wanted and needed and did it in such a quick amount of time, and even stayed later for me when they in no means had to. I appreciate this store and team tenfold.

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Google Aug 24, 2023

Jack Phelan is a great car dealership especially the hands services Svetolmir Valchev provided to make sure I did not leave without the truck that I wanted.

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Google Aug 24, 2023

Adam and Jorge went above and beyond to help find us a car that fit our families needs. Definitely recommend!

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Google Aug 23, 2023

Rolando Ruben Tom and Israel in finance did an amazing job helping me upgrade to a newer model Lincoln

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Google Aug 20, 2023

Rolando, Jorge, and Jonathan in finance were extremely helpful in helping me buy a new car. Rolando especially was very pleasant to work with. I highly recommend anyone looking for a new vehicle to come here.

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Google Aug 19, 2023

Good service, very attentive. 100 percent recommended. Rey - Jorge - Adam - Jonatan They do their best to reach an agreement, there are no more stars that I wouldn't give them more.

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Google Aug 19, 2023

Rolando and Jorge and Jonathan is finance did a great job helping me upgrade to a new grand Cherokee 2023

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DealerRater Aug 19, 2023

Excellent service very good attention very attentive wooooow. We were delighted. Thank you. Good job.

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Google Aug 19, 2023

Rolando Jorge and Israel did a great job! The service was amazing.

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Google Aug 19, 2023

Adam, Jorge and Israel were super super helpful! They got me the car I wanted. Can’t thank them enough. Definitely recommend them.

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Google Aug 16, 2023

Rolando jorge and israel in finance. Great service, nice and friendly.

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Google Aug 16, 2023

Rolando Jorge did a great job helping me replacement jeep Compass thank you

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Google Aug 15, 2023

Adam, Jorge, Johnathan Thanks guys for the exceptional service from start to finish. Thank you gentlemen

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Google Aug 15, 2023

Mr. Adam was amazing! Very friendly and knowledgeable! He was able to answer every question and went above and beyond to help us out. We appreciate his patience.

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Google Aug 14, 2023

Adam & Jorge & Jonathan , they did a great job, I recommend them. Thank you, guys. Jelena Kljaic

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DealerRater Aug 12, 2023

Purchased used July 2023. I am 52 years old and have purchased many vehicles and I can say this was one of the easiest, stress-free purchase transactions ever. Israel was phenomenal with responding by phone or text, was not pushy or demanding. Most of the deal was done by phone and text and with Israel being a finance guy, once I arrived at dealer paperwork was signed and I was out the door within an hour. I highly recommend Israel and this dealership for any new or used car.

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Google Aug 10, 2023

Went in to look at a car, Svet was so helpful in getting me in the car that fit my needs perfectly. The entire process was smooth from beginning to end. I would highly recommend Jack Phalen and Svet for your next car purchase!

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Google Aug 10, 2023

Excellent experience with Rolando my salesman and Jorge the finance guy. Smooth transaction from the beginning to the end.

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Google Aug 9, 2023

Adam and Jorge and Israel. Went the extra mile, located a vehicle we saw online @ their other dealership & drove us to that location to see & test drive.

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Google Aug 9, 2023

Buying a new Wrangling from out of town. Jezabel was great. She helped me find the right jeep at a great price. And coming in from the west coast and really appreciated being able to do everything online and through text. I’d recommend working with Jezabel to any of my family in the Chicago area!

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DealerRater Aug 8, 2023

Coming in from out of town, was able to complete the entire process via email and text. Jezabel was great and helped me at every step! If I make it back to Chicagoland and need a jeep I’ll definitely be looking to buy from Jezabel again!!

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Google Aug 8, 2023

This was the easiest, most seamless car lease process ever.We worked with Svet and he was so helpful, patient and knowledgeable. Also, the whole process was incredibly efficient! We truly appreciated Svet and highly recommend him!!

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Google Aug 7, 2023

We bought a Jeep Renegade. This was our best car buying experience to date. Got a great deal. Our sales person was Israel Flores. Thanks!

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Google Aug 6, 2023

I worked with Svet Valchev with the purchase of a Durango SRT Hellcat. Being that I live over two hours away, he worked with me via telephone and text to ensure I was satisfied prior to making the drive to the dealership. Out the door amount, financing, etc were all ready when I arrived. He is extremely knowledgeable, professional and has to be one of the most courteous people I’ve ever met. Svet made the transaction very easy. Of all the sales people I’ve dealt with over the years, Svet was the best… 5 stars does not scratch how ...

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Google Aug 5, 2023

(Translated by Google) Adam & Jorge & Israel were very professional and attentive at all times, they explained in detail, I recommend them, you will not regret it. (Original) Adam & Jorge & Israel fueron muy profesionales y atentos en todo momento , explicaron a detalle se los recomiendo no se van a arrepentir

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Google Aug 5, 2023

Rolando and jorge - honest and not pushy

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Google Aug 4, 2023

Adam and Seba Very personal people that did me really well when I came in

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Google Aug 4, 2023

I am thrilled with my experience at Jack Phelan Jeep!! We worked with Svet who was truly amazing and provided first-class service the entire way. Svet is patient, easy to work with, highly-intelligent, professional, and kind. I am so happy to have crossed paths with the Jack Phelan dealership and Svet!! I love my 2023 Jeep Cherokee!! Thank you for your excellence and making everything a special experience for us!!

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Google Aug 2, 2023

Dan from parts and Scott from service are top notch. Scott got us in when every other dealer couldn’t for 2 weeks. Highly recommend talking to Dan or Scott for parts and service needs. Will definitely be back.

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Google Aug 1, 2023

Great experience! Super smooth and fast with paperwork. If you are in the market for a car see Adam, great salesman!

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Google Jul 30, 2023

I want to thank the whole Jack Phelan team for making this possible. Thanks Tommy Seba Svet Jonathan and Rey for their assistance.

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Google Jul 30, 2023

Worked with Svet on a purchase. Beyond generous and kind to work with. Not like your average car dealer harassing you. 5/5

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Google Jul 28, 2023

Adam & Jorge & Israel were such a great help and made the process of getting my Jeep Wrangler, would recommend!

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Google Jul 28, 2023

Adam & Seba thank you so much for all of your help. Really appreciate all the hard you all did

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Google Jul 27, 2023

Just finished our third lease transaction with Svet at Phelan. Everything is amazing! Smooth transactions, detailed descriptions, help with every aspect, impeccable customer service from Svet and all others and a great deal on a great car! Highly recommend Svet (and Phelan) can’t see going anywhere else, ever!

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Google Jul 26, 2023

Jacob, Jorge and Israel were wonderful! I walked away with what I was looking for!

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Google Jul 24, 2023

Adam & Israel& Seba . Had a great purchase experience and recommend these people at this dealership.

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Google Jul 23, 2023

Purchased my 3rd vehicle here with the best salesman around! Thanks again to SVET for his prompt attention and customer service. Always makes it quick and easy to purchase a vehicle!

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Google Jul 22, 2023

Came in looking for my first car, left with great service and an amazing deal thanks to Adam, Seba, and Israel! Definitely recommend!

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Google Jul 22, 2023

Ruben helped me get into a new Jeep just weeks after totaling my renegade by hitting a deer. Highly recommend Ruben for your vehicle needs! He will help you however possible ☺️

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DealerRater Jul 22, 2023

Great car. Special thanks to Seba, Tom , Israel and Rey for their hard work and dedication. They answered all of my questions and had helpful suggestions. Highly recommended

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Google Jul 22, 2023

Rolando and Sebba were great. Enjoyed the experience. Thanks for the service. Will shop again for a car.

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DealerRater Jul 21, 2023

Great service. Definitely will shop here again when looking for another car. Rolando was a great guy to work with.

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Google Jul 21, 2023

Jezabel was awesome and helped me get the Promaster 3500 just how I wanted it. Highly recommend purchasing from Jack Phelan !!!! Everything went smoothly

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Google Jul 21, 2023

Jezebel was amazing and accommodating to my needs. She understood my goals and made sure I understood everything. I’ll always return to her, or this dealer as long as service stays this impeccable! Thank you for all you do!

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DealerRater Jul 20, 2023

Jazebel was amazing at assisting me getting the ram Promaster 3500 that I wanted. The process was smooth and highly recommend them. Will be back to buy my next one !

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Google Jul 20, 2023

We recently bought a pre owned car from Svet Valchev at Jack Phelan Jeep. He was great to work with. He didn’t rush us into making a decision even though they were closing. The car had a couple of blemishes and Svet had us come back with the car and had them taken care of. We are very happy with our car and the service we received from Svet.

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Google Jul 19, 2023

Rolando and Israel are the BEST! They are straight shooters. No haggling. This was the EASIEST car buying process I have ever experienced. My husband and I even had our 3 children with us! Believe or not, it was not painful.

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Google Jul 18, 2023

Ruben Mendoza was a very cool dude he helped me out a lot to be honest Jonathan and tom phelan thank you for making it happen for me with my new car purchase

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Google Jul 14, 2023

Jezabel is amazing. She made buying the car we wanted so quick and easy and simple. Would 100% recommend her.

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DealerRater Jul 14, 2023

We loved working with this seller and this dealership. She made is super easy. We will continue to work with her and this dealership when we need a new car!

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Google Jul 14, 2023

Adam and Seva helped me out with my purchase 5 star service helpful and answered all my questions

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Google Jul 11, 2023

Svet is always very professional and absolutely fantastic to deal with. We purchased our fourth car from him. Definitely coming back when I’m ready to get the next car. Very fast and easy process. Thank you so much Svet! I’m

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DealerRater Jul 10, 2023

Emmanuel was very attentive and his communication with us on our purchase going back and fourth was excellent.

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Google Jul 9, 2023

Second time working with Reymundo and it has been a great experience. He was able to get us a good deal. Definitely recommend coming and working with them!

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DealerRater Jul 8, 2023

Second time working with them and it has been great! Worked with Reymundo and able to get a good deal.

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Google Jul 7, 2023

Everybody in here is so patient, il like to call out Reymundo and Seba Israel. Thank you guys for helping me get my first car. We came here numerous times to check out many vehicles and finally settled on one. Once again much appreciated.

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Google Jul 7, 2023

We had a great experience at this dealership. The sales executive Reymundo was extremely patient and attentive to our needs. Seba Israel were helpful and they were willing to give in depth explanations of everything!

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Google Jul 7, 2023

Jezabel was very professional, friendly, and had me out driving my new jeep in no time!

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DealerRater Jul 6, 2023

The staff is very professional and the showroom very clean. Jezabel is very friendly and helpful.

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Google Jul 6, 2023

Svet was amazing! He went above and beyond. Our first time there, we had a bunch of questions that Svet was able to answer or find the answer too. He grabbed about 5 different vehicles to show us and bring closer to us as it was raining. Respectful and hardworker for sure. Go see Svet for your next purchase!

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Google Jul 6, 2023

(Translated by Google) Rolando and Jorge thank you very much for helping me buy my truck. (Original) Rolando y Jorge muchas gracias para ayudarme a comprar mi camioneta.

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Google Jul 4, 2023

ADAM AND JORGE WERE AWESOME!

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DealerRater Jul 3, 2023

Tough situation. Dodge Journey died after overheating. Received a loaner. Ended up buying the loaner because I liked it.

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Google Jul 1, 2023

Jorge the manager and Svet Phelan helped me get a brand new 2023 Jeep Grand Cherokee. AWESOME Guy

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Google Jul 1, 2023

Adam & Jorge we’re absolutely fantastic to deal with. Thank you specifically Adam, you were 100% of the reason I bought a jeep from Jack phelan

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Google Jun 30, 2023

Adam & Jorge were very helpful and courteous to me and were concerned of the time to get things done quickly, which I appreciate.

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Google Jun 30, 2023

Reymundo did a great job and we were happy with the overall process

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Google Jun 30, 2023

We worked with Svet when we purchased our Jeep! He is extremely knowledgeable and professional. We came from almost an hour away and would do it again for our next car purchase because Svet makes the transaction very easy. He’s a total pro. The dealership is lucky to have him. -Camille Slade

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Google Jun 30, 2023

Adam and Tom helped us out so much when purchasing my first car! They made the process extremely easy and I am so excited to drive my new car!!

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DealerRater Jun 30, 2023

Pretty easy people to do business with, Reymundo did a great job and kept working on our behalf

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Google Jun 30, 2023

Came here to buy my first ever car, Jezabel Galvan was very helpful and I had a very positive experience!


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