Customer Testimonials

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Google Aug 12, 2022

Rolando Perez was very helpful and professional!

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DealerRater Aug 12, 2022

Awesome staff! Awesome dealership! Thanks Rolando Perez for the new ride, he made it such a simple quick process.

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DealerRater Aug 12, 2022

Rolando Perez was professional and very helpful. Great selection of vehicles. I would recommend friends/family.

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DealerRater Aug 12, 2022

Rolando Perez, has been one of the best sales associates I've come across in my life. He was straight to the point, gave me my options i qualifying for, and didnt waste my time, and then followed through with a top to bottom explanation of all options on my new vehicle. Very satisfied would highly recommend.

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DealerRater Aug 10, 2022

Sue is amazing, she has so much patience and is very understanding as well as putting customer’s needs first. She worked with me to get me the vehicle I truly wanted. I will definitely be coming back with friends and family for future purchases.

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DealerRater Aug 10, 2022

The service here was great, and the Sales were all very friendly and responsive. Highly recommended.

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Google Aug 9, 2022

We got our new baby Jeep today. The service is great and efficient. Thank you Jack Phelan!

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Google Aug 9, 2022

Rolando sold me a brand new Grand Cherokee thank you

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Google Aug 7, 2022

Phelan family never disappoints! Svet was an exceptional person to work with! Answered all of my questions, very attentive, and personable! He took the time and went the extra mile for us! We couldn’t have asked for a better experience!

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DealerRater Aug 6, 2022

Great customer service!! Very knowledgeable and patient. The entire department very helpful and service area clean. Will recommend to anyone!

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DealerRater Aug 5, 2022

Daniel was great!! He worked very hard to sell me the car and made it a smooth process. I would highly recommend him!!!

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Google Aug 3, 2022

Rolando did a great job helping me find my new keep Cherokre

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DealerRater Aug 2, 2022

Friendly, efficient service, straight to the point and has zero issues helping out and getting to the bottom of things, highly recommend.

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Google Aug 2, 2022

Jezabel was by far the best sales person I’ve worked with, if you plan on buying a vehicle in the near future i highly recommend working with her. She left no stones unturned and got me in a great vehicle within the budget i had.

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DealerRater Aug 1, 2022

Jezabel is the sales person who attended me and she did an amazing job! I will 100% recommend her to anyone who’s in the market for a vehicle. She went above and beyond to get me in a new vehicle within the budget i had. Any questions i had she answered so i left well informed.

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DealerRater Aug 1, 2022

I was very comfortable, And very very pleased With the service, great Experience buying new car. Thank so much.

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DealerRater Aug 1, 2022

The people at this dealership are friendly, helpful, kind, and knowledgeable. This was my first time buying my own car and they were very good at explaining everything to me and answering my questions.

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Facebook Jul 31, 2022

Best new car buying experience of my life , and I’ve bought many

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DealerRater Jul 31, 2022

Very respectful and helpful with me. Understood everything I was looking for as well and helped me pick out the correct car for me.

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Google Jul 31, 2022

I’m 63, have bought many new vehicles, and by far this was the best experience hands down!

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DealerRater Jul 29, 2022

Sue is very nice the way she is talk , with respect , I’m grade her 100% . Thanks for everything you did.

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Google Jul 28, 2022

We went back to this location just for Svet. He has amazing customer service and cares about his customer. He makes it smooth and takes the stress out of everything. You won’t regret going here for your next car!

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Google Jul 26, 2022

The experience at this dealership was amazing.Soon as I got out my car this gentleman name Reymundo seen us and he gave such s nice approach,anyway I told him I needed a truck and that I had to be at work by 3 so I couldn't be that long looking.He said no problem I got you ,once I told him my price range he got busy.When I say he went above and beyond he did that I walked out of there at 1:15pm with a 2019 Jeep Latitude.Great place to shop for a car very nice ...

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DealerRater Jul 26, 2022

The Phelan team made the purchase of EMP Loads LLC first fleet vehicle seamless. Jacob's professionalism and attention to my company's needs were above reproach.

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DealerRater Jul 25, 2022

Very understanding, helped to work a deal that was in my budget. Great personality and understood my needs when getting a new vehicle

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DealerRater Jul 23, 2022

We had a great experience at this dealership. All the staff treated us with respect

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Google Jul 21, 2022

Flew in from AZ, everything was as discussed over the phone with Svet. 100% delivered exactly as discussed , no B.S. Very rare to find such excellent service and good faith businessmen, Svet took care of me and even scheduled to assist me on his day off to accommodate me. 💯

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DealerRater Jul 18, 2022

We had an excellent and seamless customer service experience from start to finish at Jack Phelan. Rolando, our sales associate, was professional and efficient. Israel Flores handle our financing. He was super friendly, helpful, and knowledgeable. We would recommend this dealership to our friends and family for their car buying needs.

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Google Jul 12, 2022

Jezabel is super amazing! Was on time with everything, very honest and respectful. Thanks jezabel!

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Facebook Jul 11, 2022

We keep coming back! Our salesperson Svet is very knowledgeable and kept us posted with all our special order dodge Durango’s, Ram trucks, and Chrysler 300. Wouldnt deal with anyone else!

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Google Jul 10, 2022

Good personality, mice attitude to answer my questions and good place to buy my 1st new car.😊 Svet Valchev👍

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DealerRater Jul 8, 2022

I am writing this review to express how grateful I am to have found the greatest business person for all my car buying needs. Sue Cervini is a wonderful person with great charisma and very personable. She will make sure all your needs are met when looking for your dream car!! She exceeded all my expectations as soon as I walked into the dealership. Prior to meeting Sue, I had less than great car buying experiences but now I met her, I know that I will be taken care of for all my car needs. Sue is very profesional and ...

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Google Jul 8, 2022

Great service and very fast

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DealerRater Jul 7, 2022

Great process all around. Made me feel comfortable and got me in and out as quick as possible with full transparency. Highly recommend.

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Google Jul 7, 2022

I worked with Svet and he took great care of me. He gave me clarity on what the best final options were for me and he was the first sales person I have had that explored all options which made my decision easier. I got the new Jeep Grand Cherokee and love it. The process was smooth and never felt pressured. I highly recommend them.

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Google Jul 3, 2022

Had a great experience!! Sue was the best! I love my purchase I am in love with my car! It fits me perfectly!

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Google Jul 2, 2022

(Translated by Google) Well friends, here with Reymundo he gave us the opportunity and helped us find a nice truck, thanks Reymundo (Original) Bueno amigos pues aki con Reymundo nos dio la oportunidad y nos ayudo aconprar una linda camioneta gracias Reymundo

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DealerRater Jul 2, 2022

This was the best experience!!! Sue was wonderful! I love my purchase! I would recommend!

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DealerRater Jul 2, 2022

Jezabel Galvan gave me a friendly and professional first experience at this dealership; her patience and help made it possible for me to conclude by me purchasing my Dodge Ram Promaster 3500 High roof 2021. Thank 😊 Super Lady & Keep up the good work 👏 STAY BLESSED!

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DealerRater Jul 1, 2022

Sue was very nice to work with and made the process as enjoyable as possible

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DealerRater Jul 1, 2022

Sue Cervini was a great help with the purchase of our new Jeep. She was so friendly. And answered all our questions. Sue is a great asset to your company. Can't ever remember having anyone so helpful and nice

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Facebook Jul 1, 2022

Provided a great vehicle and great service when needed. My salesman Ruben Mendoza when above and beyond to make me a happy satisfied customer..Thank you Ruben

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Google Jun 30, 2022

My experience at Jack Phelan was the absolute smoothest. From walking around looking at the variety of cars in the lot to the welcoming crew inside!! Taking the car for a test drive was smooth as well. YAZAN SHAREEF was out sales consultant and I couldn’t have asked for anyone better! Sweet and respectful of his buyers

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DealerRater Jun 30, 2022

Very sweet and respectful! Answered all our questions as they came and was a great service!!

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DealerRater Jun 30, 2022

My sales person was professional and attentive and the whole experience was smooth from start to finish

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Facebook Jun 29, 2022

My sales person Jacob was incredible. Awesome buying experience. He took so much time with me which was very much appreciated. If anyone I know is looking for a jeep I will definitely send them to Jack Phelan but they have to ask for Jacob☮️

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DealerRater Jun 29, 2022

Shout out to the best sales man Svet your amazing. Everytime I have an issue he's the man to go to and he always makes sure you leave happy. Never fails to make his customer's really feel like family. Thank you again for my oil change your awesome made my entire week.

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DealerRater Jun 29, 2022

rolando did a great job helping my family he was great with everything very helpful

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DealerRater Jun 28, 2022

Jacob was awesome Very kind and courteous It was a pleasure doing business with him

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Google Jun 27, 2022

Best investment we made Great sales man took care of everything Jacob Kogut helped us threw each part of our new purchase

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DealerRater Jun 25, 2022

Sue was very nice and patient with us and our baby and helped us make a decision that fit our family needs best!

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Google Jun 25, 2022

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DealerRater Jun 25, 2022

Great experience. Appreciate the help on choosing a car. Will definitely do business in the future.

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Google Jun 24, 2022

Jezabel G. Was great to work with. She kept me constantly updated through my vehicles build process. When it did finally show up she sent me tons of pictures from every angle. Really has been the best new car buying experience. Jonathon in finance was also great. He wasn't trying to push a bunch of extra sales on me. They new I was not interested in any upsales and left it at that. Sebastian took my original build sheet and submitted it to Ram, an in only a couple day I had a Vin#. Really great group to work ...

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Google Jun 24, 2022

Just purchased a beautiful Truck from here, It was such a great experience everyone was very helpful and explained everything i needed to know.

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DealerRater Jun 23, 2022

Jezabel has been great to work with on this new car purchase. I am an out of state buyer, and she has been amazing at communicating every step of the way. She arranged transport of my vehicle and it actually showed up one day ahead of schedule. Talk about an exciting day. All paperwork was electronic and the price remained what it was when contract was signed. No up sales or anything.

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DealerRater Jun 22, 2022

A professional enjoying work team, the process was not painful, the team was very courteous to my specific needs.

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DealerRater Jun 22, 2022

I can't say enough about Jezabel. I had a wonderful experience buying my 2022 jeep compass from her. She went above and beyond helping me in every way. She is exceptional and I will highly recommend her to friends.

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Google Jun 22, 2022

Yaz was great with assisting me in purchasing my first car. He helped me stay within budget and find the car that I have always wanted.

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Google Jun 22, 2022

Bought a Dodge Ram Promaster 2500 van to haul freight with in 2019 from Jack Phelan. And like the Energizer battery, it's still going strong at 175K. Will be back to buy another Promaster one day.

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DealerRater Jun 21, 2022

Yaz was great with helping me find a car of my dreams within my budget very quickly.

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Google Jun 21, 2022

Had a great experience with Jacob, George and Israel. First time leasing vehicle and they were extremely helpful answering all my questions.

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DealerRater Jun 20, 2022

Got tons of help from Jacob, George and Isrrael. Buying/leasing a car is always stressful but they made it such a pleasant experience! 10/10 recommend.

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DealerRater Jun 20, 2022

Svet was great to deal with! He led us through the process with ease. I was impressed with his professionalism and the ease of the whole process.

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Google Jun 19, 2022

Mike Boryczka was wonderful and experienced everything in detail.

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DealerRater Jun 17, 2022

Jezabel was able to create a welcoming and comfortable environment for us to purchase a vehicle. We came in with an idea of what we wanted but left with something that will benefit us more in the future. She worked with our budget with the help of Sebastian as well and was able to help us walk away with a great car.

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DealerRater Jun 16, 2022

I purchased a 2021 Ram 1500 that had many issues. They had ordered me a new truck and help make the transition smooth.

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Google Jun 16, 2022

Adam & Jorge are the best!!! I got my new Jeep Wrangler so fast I can’t believe it!!! I highly recommend them for your next purchase Thank you guys!!! And thanks to Seba for being efficient with my time getting me in and out to enjoy my Wrangler

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Google Jun 15, 2022

Rolando, is a very friendly sales person. Worked with us to get us into a new car. We didn’t feel pressured and wanted us to get the best deal on our car.

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Google Jun 15, 2022

If you're talking to sales, talk to Svet. He was nothing but professional, upfront, and honest from beginning to end. Always made himself available as well, even when he was out of the office.

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DealerRater Jun 15, 2022

Came in and Rolando greeted us first. He is a friendly salesman. Definitely recommend going to him if you’re in the market for a new vehicle.

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Google Jun 15, 2022

Rolando is very nice and is very friendly. He explained everything perfectly! This is my first car purchase and he was very sweet and told me everything I need to know!

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DealerRater Jun 15, 2022

Easy and very fast pace! Very friendly and gives out all the information needed thanks

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Google Jun 12, 2022

Rolando help me get my dream car brand new Dodge Charger 2022 thank you !

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DealerRater Jun 11, 2022

Rolando treated me like family, I love my new Dodge Charger Thank you! Will come back for a wide body soon!

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Google Jun 11, 2022

Rolando is an excellent salesmen, i told him my budget and he worked around it to get me what i wanted. he’s honest with you and overall goes above and beyond to find you what you need.

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DealerRater Jun 9, 2022

She was very friendly. She saved me $2,000 dollars. She knew what she was talking about and was very thorough.

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DealerRater Jun 9, 2022

Sue Cervini and Tom Phelan were very helpful and patient through the entire car buying process. They helped me find my dream car at a reasonable price!

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Google Jun 8, 2022

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DealerRater Jun 7, 2022

I will recommend this place to everyone that I know. The most carrying people that we came across to.

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Google Jun 7, 2022

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Google Jun 6, 2022

The employees were really nice and my service appointment would be completed on the same day which made me feel happy about it.

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Google Jun 4, 2022

I had a great experience coming and buy a New Jeep at Jack Phelan Chrysler Dodge. Raymundo was super kind and helpful with everything we needed and asked for. I truly recommend people coming to buy a new or used car here. They look at what you need to benefit you. Thank you! For helping me buy my Dream Jeep!!!

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DealerRater Jun 3, 2022

I want to thank everyone that helped me out to make my dream Jeep a reality. I truly recommend everyone coming her if they want a fast and low cost experience! I want to thank Rey, Sebastian, Jonathan and Jorge for everything they did and making this process of getting a new are as smooth as possible. I was able to get a new custom Jeep in less time than I expected. Thank you Reymundo for being patient with us as well you made a dream a reality for us!!

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DealerRater Jun 3, 2022

Adam García’s effort made it easy for me not to visit any other dealerships. I appreciate all of his efforts to finalize my deal.

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Google Jun 2, 2022

Thank you to Israel Flores help me find a great car. I would recommend he to my family and friends if they were looking for a new car or used car. And thank you Jorge the manager to

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Google Jun 1, 2022

The sales associate (Sue Cervini) was great, I would recommend her to my family and friends if they were looking for a new car 🚗

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Google May 31, 2022

Thank you to Adam Garcia and Jorge for all of your efforts to drive out with a new Ram 1500 pickup truck. The large inventory of vehicles made Jack Phelan a stop when we were shopping around. It turned out we did not need to visit any other dealerships after meeting Adam.

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Google May 31, 2022

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DealerRater May 30, 2022

Great experience buying a car from Reymundo this weekend! I knew what I wanted and knew what I wanted to pay and Reymundo was a big help. The entire experience was very fast and painless.

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Google May 29, 2022

Jezabel handled my remote purchase from start to finish. All expectations were clear from the start. I ordered a TRX from her that was built in the factory and shipped to Florida as my local dealer was charging a premium price for it and they honored MSRP. I was informed frequently of the progress, the paperwork was overnighted and the entire experience was wonderful. I highly recommend Phelan Chrysler and more specifically Jezabel!

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Google May 28, 2022

Awesome customer service. Jezabel and Sebastian where great with helping me get into a new vehicle. I would strongly recommended going to jack phelan ram in Country side and seeing them to help get yourself into a new vehicle.

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DealerRater May 28, 2022

Great employees working group at Jack Phelan. Jezabel and Rolando were wonderful to work with. Worked hard to make the deal work. Would recommend.

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DealerRater May 28, 2022

Awesome group at jack phelan in country side Illinois. Jezabel was such a wonderful help as well as Sebastian. I would definitely recommend going to see them. They'll will not stop until they get you into a new vehicle.

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Google May 28, 2022

Thank you Sebastian, Reynaldo and Rolando!!

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Google May 28, 2022

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Google May 28, 2022

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DealerRater May 28, 2022

Extremely professional and upbeat team. Greeted with a smile every time I walked in the door and they were able to quickly answer all the questions I had

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DealerRater May 28, 2022

It was a very good atmosphere and very welcoming. Was very understandable and easy to work with.

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DealerRater May 27, 2022

we had a great experience at Jack Phelan Chrysler Dodge Jeep RAM rolando was amazing and really helped us out to buy the jeep we wanted.

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