Customer Testimonials
I just purchased my second vehicle from Svet Valchev and I can’t say enough about him. The vehicle I was wanting was in transit and he made sure that as soon as the vehicle arrived to let me know . The buying process was fast and easy and I was on the road with my new vehicle . I highly recommend anyone looking for a new Jeep , Dodge, or Ram to go see him! You won’t be disappointed !!!
Second Jeep I’ve bought from Phelan Jeep. Our sales person Svet was very informative and always hustling for us. 5 stars for Svet and Phelan Jeep. Highly recommend both!
I leased a car from this place 3 years ago experience went well fairly priced. I came in with no real idea how to go about the end of my lease and Rolando was very helpful explaining my options. I ultimately bought the vehicle for a great price and learned I have a good amount of equity built up. Thank you Rolando and his team for the help!
Best car shopping experience hands down! Jezabel was amazing!
Best experience hands down car shopping No pressure, all information and extreme patience while car shopping with my kiddos was appreciated greatly. All this led to the purchase my dream car! Def recommend this dealer, amazing service!
This place exceeds your expectation , I was referred to JackPhelen dealership and was referred to ask for Tom Phelen manager and upon arriving at the dealership the Top salesman Svet was wonderful and very transparent from the beginning to the end of my sale and I am very satisfied with my purchase. If you in need for service without all of the mess and run around that you may experience at other Jeep dealerships , it’s worth the drive to come to countryside , you won’t be disappointed. They make sure to treat you like one of the family from ...
Rolando and Sebastian worked with me to get me into my dream vehicle. This was the smoothest and best vehicle purchasing experience I’ve ever had.
Went in this dealership looking for their BMW 5 series that I saw online and the performance of the car was as good as the place! Costumer service and staff was top notch. Would highly recommend checking them out!!
Daniel was very helpful throughout the process and tried to get us the best deal he could. Sebastian, the manager also helped us get a great price on the BMW 5 Series that we looked at. Israel, the finance manager helped us finalize the entire process.
Jezabel was great, she listened to my concerns and request and her and her manager helped me so much. Thank you!
Outstanding service by Jezebel Galvan. Very knowledgeable and helpful.
Wanted buy a new vehicle. When I got the breakdown. They snuck in 4k of protection and vin etching. Deceptive practices are why no one trusts dealerships. Reuben and Jorge give them a bad name. I'm sure preying on unsuspecting people is the norm there
Rolando & Jorge are great! They made the process smooth and easy. Highly recommend working with them.
Jezabel was amazing! I’m this process was as smooth and painless. She kept me in the loop with any news and updates on my vehicle. I was also able to test drive a vehicle before purchase. Thank you Jezabel and thank you Jack Phelan! I am a VERY HAPPY customer! I will definitely tell others of my fantastic experience.
Jack Phelan is one of the best car places to come too. Sebastián is very professional and will work with you to make sure you have whatever you are looking for. I highly recommend coming here. You won't be disappointed I would like to thank Reymundo Romero for helping me get the car I wanted as well. This will be my 3rd car from them. I don't shop anywhere else anymore.
Jezabel was absolutely wonderful. Super friendly, not pushy, gave us space when needed. We highly recommend her and the dealership!!!!
Walking up to the dealership, we were greeted but did not feel pressured at all. It was very comfortable. Jezabel was fantastic. Very personable, very friendly, understanding and not pushy. We highly recommend her and the dealership!
Svet was great and made my purchasing experience very easy.
Very professional dealership. Vehicle was clean and ready to view before my appointment time. Sales transaction was smooth and honest.
Honest dealer. Quick transaction. Jezabel was great to work with. Vehicle was clean and ready before appointment time.
Very good communication about when the car was supposed to arrive. Always answering phone calls and messages
Jezabel and Jorge were wonderful to work with. They were very helpful and tailored to my needs. Customer service was great, there was no pressure. They are very knowledgeable and explained in detail what I did not understand. Overall it was a great experience. Definitely will be recommending them and this dealer to others. 10/10
Jezabel was wonderful to work with ! She is a very knowledgeable sales person and was able to fit my needs. She showed me a variety of cars and was able to work around my specifications. All in all she was a pleasure to work with. Would definitely recommend working with her.
I had a great experience buying my new Jeep at Jack Phelan. Svet the sales consultant was so accommodating and easy to work with. He made my entire experience stress free. So happy I went to this dealership.
Jezabel was amazing very patient attentive and caring of what we wanted. She was very helpful and exceeded all expectations and now we are proud. New owner of a dodge caravan.
Jezabel was extremely helpful through the process of placing a factory ordered Jeep. Would recommend Jack Phelan and specifically Jezabel to anyone
I submitted my info online to start the process of financing so to save time while there. They called me back with a few quick questions and only needed me for a couple hours tops when I showed up in person. Mr Rolando was very helpful and made the process painless! Mr Ruben was also helpful as he delivered the car to my workplace when some minor obstacles came up. Jonathan explained the finances perfectly and made the information crystal clear. If you're in the market for a new or used car, these guys are ones to look out ...
Jezabel Galvan was friendly, informed, & efficient.
Big shout out to Jacob (Sales Rep)! He worked hard with Tom (Sales Manager) to get me a good deal for my trade in! I left the dealership happy with my new 2023 Dodge Charger Wide Body Scat Pack Last Call! Please come visit Jacob today! He is the best in the game and knows what he is doing.
Great experience with Rolando Perez and George!! They are now my car guys; they were upfront, honest, family men that understands family needs and seems to only want to get people in reliable vehicles. They walked me through the whole process and I’ll definitely be returning to Jack Phelan!
everyone at the dealership made sure i was comfortable and made the car buying process as easy as possible. would recommend to anyone looking to buy a car!
everyone at the dealership made sure i felt comfortable and at ease with my car buying. rey did an amazing job of making sure i drove off the lot with everything i wanted
Great price and great car!
Great working with Jezabel, Svet and Seba. We got a great deal with great service!
Rolando and Jorge provided great customer service, purchasing my new vehicle here was fast and easy! I greatly appreciated the quick professional service!
Jacob and Sebastian are awesome!
Great experience working with Svet to purchase a new Grand Cherokee, I highly recommend this dealership
Jake and Sebastian were great to work with. Thanks for a stress free experience guys!
Our experience working with Rolando was great. He was very informative and we left feeling like we made a good purchase!
I had an amazing experience with sebastian, Reymundo and Israel. Great dealership , very professional and helpful . Thank you so much !
Our experience working with Rolando was great. He was very informative and we left feeling like we made a good purchase!
Good service , worked with us 100% recommended Raymundo is your guy . Very professional and helpful.
Armando get straight to the point and gets it done. I highly recommend him. One of the best employees I met.
Sebastian and Jezabel helped me get exactly what I wanted with the best options! Thank you so much Jezabel! you’re a rockstar!!
Rolando and Jorge were awesome! No pressure. Great experience buying a new car!
Very good Experience with buying a Jeep!
Jezabel was an amazing and understood my needs. Definitely will come back and purchase another car from her
All around great service
Jezabel was super helpful from the moment we walked in until we finished out deal. This is the second time purchasing a car. Jorge, the manager, helped out both times! Grateful for Jack Phelans team.
Jezabel and Jorge really pulled out all the stops to help us get into a vehicle. This is our second one. Do yourself a favor and see them when you come in.
Rolando and Jorge were great to work with. They took me through the car from top to bottom and explained it all in detail. It made the purchase process very comfortable.
Today was my first time buying a car. I went in not knowing much and feeling a little nervous. As soon as I walked in, Svet greeted me and was beyond friendly. He was super informative and I didn’t feel pressured at all. I recommend buying a car here, I 100% recommend Svet!
Second vehicle purchased excellent experiences. I recommend coming in and seeing Jezabel for your next car!
Very Professional great experience.
Great service. Very knowledgeable and friendly. Walked me through every bit of the car and made it fun.
Fast and professional, would recommend coming here and helping you out with your new car
Rolando,Sebastian, and Israel really made a miracle happen today! After being turned down everywhere they got me approved! They kept my needs in mind and got me a great deal. They are such a great team and I highly recommend!!!
Ray , seba , Jonathan thanks for all the help and patience you guys had I really appreciate it .
Svet was the best salesman I’ve had. It’s my 4th purchase or lease. Took all of 10 minutes for paperwork also. Great experience
Jezabel has been so helpful from the moment I walked in. She was very honest and open and let me know what worked for me! I highly suggest asking for her.
I came in looking for a Jeep Grand Cherokee after my vehicle was totaled and she showed me all my options and where I would be. Super helpful and I recommend seeing her when you come in.
I worked with both Rolando and Danny and had great experiences. They seem to care more about how you'll live with the car and not just the sale. Super honest and great!
Jacob and team did a great job from start to finish. Highly recommend.
Daniel Villegas was such a great help! Provided such great service and helped me find a great car for the perfect price!
Thank you Ruben for everything Jorge and all the managers Jonathan and the phelan family for my new jeep ask for Ruben!!
This is our second purchase with Jack Phelan. Everyone is very professional and courteous. We've never been to the same dealer twice, so that says a lot. They made the entire process so simple.
I really enjoyed my experience here! He had great customer service. He helped me find the right vehicle & even helped me find insurance. Thank you so much.
Jacob Kogut and Tom Phelan were fabulous in helping us purchase our son’s Jeep Wrangler…
Such great service! Very friendly and knowledgeable! He worked very closely with finding the perfect vehicle for the perfect price!
Jezabel was wonderful to deal with and a true professional. Will definitely buy our next car from her.
I’ve worked with Svet on several occasions to lease cars for my business and the whole team has always been very professional and honest.
Rolando was the best he pulled the car up we test drove it and when it came time to purchase he asked if I needed financing I told him no I had my own and he accepted that no pressure and no convincing. I have been stressed out going to dealerships all day that day and dealing with a refund issue but he made everything easy smooth and sweet.
Great experience. My salesman Rey was very attentive, answered all my questions, and the test drive was an experience (but we still had a good laugh!)
Jacob and Seba did a wonderful job! Unbeatable pricing! Treated me like family. Will be recommending everybody here!
I was very pleased with customer service and with the knowledge of my salesman, Rey. Would come back and purchase another one day.
Great guy very knowledgeable when I was asking questions regarding my purchase. Even went into depth with the vehicle(23 grand cherokee) made the purchasing process go quick and smooth.
Rolando and Tom Phelan Great communication throughout the whole process. Helped answering all our questions and concerns.
Great buying experience. Highly recommend 👌 dealership and Svet Valchev. A truly professional that will treat his customers right
Very courteous and helpful. Rolando is an excellent salesman. Would recommend Rolando and Jack Phelan jeep, dodge to everyone.
Isreal (such a kind soul) & Svet (Such a hard core sales guy & so sweet)!! These guys were awesome, they got me in the vehicle I wanted..they treated me like I was a V.I.P.!! Great guys, great dealership..on my 4th Jeep with them! Thanks again everyone at Jack Phelan!
Daniel Villegas, was very professional and courteous. However, I wasn't expected to be there for six hours. The dealership was busy and I can only attribute that to great service, which is a good thing. I was unable to purchase the vehicle I wanted, yet Daniel made me feel comfortable and confident in getting something within my budget, which in turn will give me an opportunity to work towards getting what I want in 6 months. I am satisfied with my decision, only suggestion I have is please come prepared with the paperwork(bank statements/check stubs) money, references and ...
The sales team was professional, knowledgeable, courteous and they went above and beyond to assist me with my purchase
Jacob and Seba were great in helping my dad get a new car. We just were looking and found something that he liked and with their help we were able to purchase the car. I would totally recommend them to anyone looking.
Rolando and Jorge excellent customer service. We really appreciate your help. Highly recommend it.
Svet is the best salesmen around he will take care of you from start to finish highly recommend!
This is our second car purchase from Adam Garcia and couldn’t be happier! 5 stars across the board. Will be back!
I want to shout from the rooftop how amazing my experience was here at this dealership! From the moment I inquired online all the way through the end of my purchase it was nothing short of amazing. They were so helpful and willing to work with me and my budget. JEZABEL was OUTSTANDING. She made sure she showed me exactly what I wanted and other options to make sure that I was choosing what I wanted most. She was so personable that I felt like I was purchasing a car from a friend. She made this experience painless and easy ...
I want to shout from the rooftop how amazing my experience was here at this dealership! From the moment I inquired online all the way through the end of my purchase it was nothing short of amazing. They were so helpful and willing to work with me and my budget. Sebastian manager and Jonathan in finance were amazing. JEZABEL was OUTSTANDING. She made sure she showed me exactly what I wanted and other options to make sure that I was choosing what I wanted most. She was so personable that I felt like I was purchasing a car from a ...
2-3rd time coming back to Ruben ! Very friendly and helpful. Goes out of his way to make things happen !! Shout out to his financial helper Jonathan as well for having this process going. GREAT SERVICE!!!
I was to thank Israel Flores an Jorge for everything thing they really help me with all my Questions and help me with getting everything I need so I appreciate everything they did so once again thank you
Just bought my first new car and RUBEN MENDOZA made it happen thanks to the Phelan family Tom Phelan Jorge Soria Jonathan in finance and seba with his good hair you really want a great first car buying experience “You gotta see Jack” And Ruben Thank you guys again!!!
Purchased a RAM TRX with ease. I live in California. Jezabel Galvin, Sebastian Nowak as well as Tom Phelan made the process simple. Took care of transportation. Nothing but great things to say about the dealership
What a refreshing breath of fresh air, in a world where customer service has all bu died. I'm happy to share that Customer Service is a priority at Jack Phelan!! If you are looking to join family or at least be treated like family when buying a new or used car, then you want and NEED to go to Jack Phelan. NO cheesy salespeople, no old used lines, just friendly, professional and courteous staff from the cashier, to the sales manager and finance manager. It was quick, painless and relaxing. Yeah I did say relaxing about a car dealership. ...
Website was great. Well organized and easy to find what we were looking for. Contact from sakes was professional and courteous. Follow up was also professional and timely.
We have bought and leased a number of vehicles from Jack Phelan Jeep. They run the dealership the way it should be run with the customer first in mind. In the past we have had good experiences with the sales team and the service team. Our most recent experience was with Israel Flores their leasing manager. We came in to convert our lease to a financed buyout. Israel made the experience easy for us, he presented our options clearly to us and reduced the time we have experienced doing this same type of transaction by over 50% compared to other dealerships. ...
Jezabel and team were amazing, really worked with me to get exactly what I wanted. Grateful !
Highly recommend this dealership. Every question and concern I had was answered by Svet. He helped find the perfect car for me. He made the process as easy as can be! If I could give more than 5 stars I would
Rolando and Jorge very professional and good service They are the best
